Salesforce Solution Architect

Salesforce Solution Architect
Full Time | Des Moines, IA • Sioux Falls, SD • Chicago, IL

Are you a Salesforce leader who enjoys shaping enterprise platforms and influencing strategy at scale? This is an opportunity to step into a highly visible architecture role where you will define the future of a complex Salesforce ecosystem supporting critical business capabilities.

We are looking for a Salesforce Solution Architect to provide technical leadership across Financial Services Cloud and Service Cloud. This role sits at the center of business and technology, driving scalable, secure, and integration-focused solutions while partnering closely with senior stakeholders and engineering teams.

This is a senior individual contributor role with strong influence across multiple teams and initiatives.

What You’ll Do

Set Salesforce Architecture Direction

• Own end-to-end solution architecture across Financial Services Cloud and Service Cloud

• Translate business needs into scalable designs across application, data, integration, and security layers

• Create and maintain architecture artifacts such as solution diagrams, data models, and integration flows

• Ensure alignment with enterprise standards and long-term technology strategy

Lead Integration Strategy

• Define how Salesforce connects with core enterprise systems across policy, document, and customer platforms

• Architect modern API and event-driven patterns using MuleSoft, Platform Events, and Change Data Capture

• Design scalable and resilient integration solutions with strong observability

• Reduce technical debt by promoting reusable integration frameworks

Drive Platform and Data Evolution

• Contribute to the roadmap for Financial Services Cloud and broader Salesforce capabilities

• Guide decisions around customer data strategy, including Data Cloud and unified data models

• Evaluate emerging platform features including AI-driven capabilities and automation

• Partner with data teams to ensure governance, compliance, and lifecycle management

Act as a Strategic Partner

• Collaborate with business leaders across customer service, onboarding, and compliance functions

• Provide architectural guidance, tradeoff analysis, and risk assessments

• Balance short-term delivery needs with long-term platform sustainability

Elevate Engineering Quality

• Lead architecture reviews and ensure consistency across teams

• Mentor architects and technical leads

• Drive best practices across integration, security, and automation

• Identify and reduce platform complexity and technical debt

What You Bring

• Deep experience with Salesforce Financial Services Cloud and Service Cloud

• Strong background in integration architecture including MuleSoft and API-led design

• Experience with event-driven architecture such as Platform Events and Change Data Capture

• Expertise in data modeling, governance, and secure enterprise design

• Knowledge of identity, access management, and cloud security best practices

• Experience with CI/CD and modern DevOps approaches

Nice to have:

• Experience with Salesforce Data Cloud

• Exposure to AI-driven customer engagement capabilities

• Familiarity with Service Cloud Voice and Amazon Connect

• Understanding of enterprise AI and governance concepts

Qualifications

• 12+ years of experience in IT architecture and application development

• Proven experience leading architecture on complex, multi-system solutions

• Strong communication skills with the ability to influence both technical and business stakeholders

• Ability to manage multiple priorities and drive outcomes across teams

• Bachelor’s degree in Computer Science, Information Systems, or related field preferred

Why This Role

• High-impact position shaping enterprise Salesforce strategy

• Strong visibility with business and technology leadership

• Opportunity to influence modern architecture including integrations, data, and AI

• Collaborative environment with talented architects and engineering teams

If you are looking for a role where you can drive strategy, influence large-scale platforms, and work on meaningful enterprise initiatives, we would love to connect.